Casino Complaint Service
Casino Reviews
Your trusted friend and partner in casino conflicts.
Whatever your issue is
We’re here to help.
Discover Our Top Rated Casinos
•
Discover Our Top Rated Casinos •
From Players,
To Players.
-
Player Protection
The igaming indsutry is ever expanding.
As the popularity of online gambling continues to soar, so does the necessity for stringent measures to safeguard players from potential risks. The world of online casinos can pose threats such as fraud, addiction, and unscrupulous practices. Therefore,
MyCasinoAmigo.com was created. We protect, inform and help everyone out there looking to enjoy a safe casino experience. -
Raising Awareness
While we do everything in our power to help our fellow gamblers - MyCasinoAmigo prefers to empower individuals with knowledge, enabling players to navigate this landscape with caution and insight. By shedding light on the potential pitfalls, we aim to foster informed choices and advocate for reforms that can cleanse the industry of its tarnished elements. Follow us or subscribe to our page for the latest news.
-
Together, Stronger
United by a common goal, individuals, platforms, and stakeholders within the iGaming ecosystem have the potential to form a robust defense against fraudulent practices. By sharing knowledge, advocating for transparency, and fostering an environment of vigilance, this collective effort can erect a formidable barrier, ensuring a safer and more secure space for all enthusiasts to revel in the exhilarating world of online gaming.
21339
Complaints Received
14392
Complaints Accepted
9347
Complaints Resolved
Legitimate Casino?
Or potential scam?
Together we uncover the truth.
Tips ‘n Tricks
to stay out of trouble
ONLY OPEN ONE ACCOUNT PER CASINO IN YOUR OWN NAME
COMPLETE THE FULL VERIFICATION PROCESS
ONLY USE PAYMENT METHODS IN YOUR NAME
ONLY USE MONEY INTENDED FOR PLAYING
NEVER CHASE YOUR LOSSES
⚡
Testimonials
HELP! My withdrawal is taking too long!
No worries!
Sit back, relax and think about how you will enjoy your winnings. The casino, the payment provider or/and the financial institution are just performing security checks.
While we all eagerly anticipate swift access to our winnings, there are various factors that can contribute to withdrawals taking longer than expected. From stringent security measures to the intricacies of financial transactions, this delay is often the result of a careful balance between player convenience and ensuring a safe and secure gaming environment.
You have nothing to worry about when:
✔️ You created the account in your own name
✔️ You created only one account with this particular casino
✔️ You made the deposit using a payment method in your own name
✔️ You provided the casino with the requested unaltered, legit and genuine documents
✔️ You obtained the winnings fairly and in line with the terms and conditions of the casino
✔️ You are not excluded from using their services (e.g. registered with GAMSTOP)
That being said, we have created for you a list of online casinos offering the fastest withdrawals today.
Who are your
CasinoAmigos?
MyCasinoAmigo.com are a group of proactive gamblers and professionals in the iGaming industry with an overarching mission to enhance the iGaming landscape. Its primary goal is to serve as a trusted complaint service and to be a hub of information and insights. Aspiring to create a safer, fairer, and more enjoyable environment for all who engage in the world of online casinos.
Follow us
FAQs
-
MyCasinoAmigo Complaint Service aims to classify complaints within 72 hours. If your complaint has been accepted by our experts, the timeframes regarding resolution of the issue widely depend on the communication processes with the Casino in question.
-
Our experts are professionals in the igaming business with regards to compliance, legislation, casino operations, payments, and more. However, this is currently bound to the borders or Europe and the UK. Depending on the jurisdiction and licensing of the casino in question, it is possible that only legal actions with the authorities can offer solutions.
-
That depends. Once your complaint has been reviewed, we sent out an email containing information about the result. Aside from that, we have also created a page where you can find more information on which complaints are beyond our power, or perhaps aren’t to be considered complaints (yet). You can find more information here.
-
You can find our Top Rated Casinos here.
Remain Gamble Aware
When the fun stops:
https://www.begambleaware.org
Don’t be afraid to ask for help:
https://gamcare.org.uk
Gambling costs money. Please remain aware of your gambling behaviour. Only gamble recreationally. Never see gambling as a source of income. The house always wins. Should you feel any concerns regarding gambling, please reach out to your local helpline. You are never alone. Talking helps. More information on responsible gambling can be found here.